NSC recovers over N197 billion for shippers in 2025
Nigerian Shippers’ Council Reports Recovery of Over N197 Billion in 2025
LAGOS — The Nigerian Shippers’ Council (NSC) announced on Thursday that it recovered over N197 billion on behalf of shippers and other port users throughout 2025.
Pius Akutah, the Executive Secretary of the council, shared the information via a statement released through the NSC’s Public Relations Officer, Rebecca Adamu. Akutah noted that 183 complaints were filed by port users across four quarters, indicating ongoing engagement by stakeholders seeking regulatory intervention.
Of the complaints received, 108 were resolved through the council’s Alternative Dispute Resolution (ADR) mechanism. Issues addressed included arbitrary charges, delays in container deposit refunds, cargo damage, missing containers, and documentation lapses. Most complaints were directed at shipping companies and their agents, particularly regarding disputes over arbitrary charges and container deposit refunds.
In the first quarter, the NSC secured over N62.8 million and $15,964—equivalent to approximately N24.4 million—through its intervention in 41 complaints. This brought the total recovery for that quarter to about N87.2 million. Out of the 41 complaints, 22 were resolved, 14 were ongoing, four were placed on “Keep in View” status, and one case was closed.
The second quarter saw the highest recovery, with more than N175.8 billion and $30,000, about N45.9 million, recovered for stakeholders. During this period, the council received 40 complaints, resolving 21 while 18 remained under review, and one case was closed without resolution.
In the third quarter, the NSC recovered more than N2.059 billion through regulatory interventions related to container deposit refunds, demurrage, cargo damage, missing containers, and documentation issues. Of the 46 complaints filed during this quarter, 26 were resolved, while the remaining cases underwent further verification.
The fourth quarter yielded recoveries exceeding N16.3 million and $39,779.02, totaling about N60.8 million. The council addressed 56 complaints during this period, resolving 39 while 14 were still being processed. Two cases were closed and one was placed on “Keep in View” status.
Akutah emphasized that the council’s interventions are carried out within its statutory mandate to protect the interests of shippers and promote transparency in port operations. He urged port users and maritime stakeholders to remain vigilant and report any service infractions to the council for prompt regulatory response.
